Personalized Patient Service for Better Medical OutcomesAny medical treatment can be stressful for patients. At The Neurosurgical Group of Texas our goal is to provide a positive, worry free experience that is most conducive to patient health. The Group’s practice has been designed to deliver the ultimate in patient satisfaction – small enough to allow ample time for patient consultation, yet with the capacity to provide efficient, cost-effective service. Your primary contact will be the Patient Concierge assigned to your surgeon who will guide you through every stage of the treatment process, from pre-appointment to post operative follow up. Our Patient Concierges have been selected as much for their empathy and compassion as for their professionalism and high level of competency. Your Patient Concierge will brief you on your procedure, assist with new patient registration and insurance forms and provide experts to advise you on lodging and logistical concerns – whether it’s arranging for car service to and from the Houston airports or advising family members on shopping and entertainment venues. As a patient at The Neurosurgical Group of Texas you can be assured that you are in very capable hands. We take care of the details so you can concentrate on healing and returning quickly to your normal life. |
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